
On Tuesday 3 March 2026 at Brierley Hill Civic Hall, partners from across Dudley came together for More than the essentials, hosted by Black Country Foodbank and Healthwatch Dudley in partnership with West Midlands Combined Authority. The focus was poverty, food insecurity and what it will take to respond together.
Across the morning, three perspectives came into view. Lived experience from foodbanks. Evidence from public health research. And a borough-wide strategy aimed at long-term change.
Taken together, they told one story.
What people are living with
Katie Chiverton from Healthwatch Dudley shared insights from a year of listening to people using Black Country foodbanks. Through regular conversations in foodbank settings, she described how everyday barriers can compound quickly. People spoke about difficulties accessing health care, challenges navigating online systems, and the cost of travelling to appointments or services. For someone already struggling financially, even a small cost or an online-only process can prevent them from accessing support altogether.

One example was Gareth, who was at risk of being discharged from mental health services because he could not afford the bus fare to attend appointments or the mobile data needed to explain when he could not attend. A simple intervention, a bus pass and help accessing free mobile data, enabled him to reconnect with services and stabilise his situation. The work highlighted how practical support, clear information and someone willing to listen can make a significant difference.
The recently published report from Healthwatch Dudley and Black Country Foodbank is clear. Foodbank use in Dudley is no longer a short-term response to crisis. For many households it has become routine.
Over 270,000 meals were provided in one year. Volunteers offered 391 pieces of advice and listened to 281 people across 54 sessions. Behind those numbers are stories of illness, disability, low wages, benefit delays, debt and digital exclusion.
Nearly half of people experiencing food insecurity are living with disability. Many are in what Citizens Advice describe as a negative budget, where essential costs are higher than income. Some are in work. Some are waiting for decisions. Some are navigating the asylum system without the right to work.
The barriers described are practical and persistent. £6 for a bus to a cheaper supermarket. Around £5 to get to hospital and back. Online forms that require a computer and confidence. Appointments missed because there is no data to call and explain. Services advertised as open but closed on arrival.
The report’s conclusion is grounded. Advice and information help. Listening helps. But within a wider context of rising costs and insufficient income, many households remain under sustained pressure.
What poverty does to the body
Find out ways you can Give Help across the West Midlands here
2. Donate what reduces stress and protects dignity
Food matters, but so do everyday essentials:
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Toiletries and hygiene products
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Laundry items
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Period products
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Children’s toothpaste and toothbrushes
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Nappies and baby essentials
If donating food, think about what is unprocessed that someone can cook cheaply in a small kitchen with limited energy, but with nutritional value.
3. Offer practical help that removes barriers
Small actions can have real impact:
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Offering lifts to appointments where appropriate
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Helping someone print forms or scan documents
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Checking service opening times before someone travels
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Sharing accurate local information within your networks
4. Create initiatives that reduce stigma as well as cost
Community groups, schools and faith settings can ease financial pressure while protecting dignity.
Clothing exchanges, toy swaps, school uniform sharing or household item exchanges can be framed around reducing waste and extending the life of good quality items. This makes participation open to everyone and avoids singling people out.
Many people experiencing hardship were previously in stable work or housing. Poverty can happen quickly. Open initiatives reduce the sense of “us and them”.
5. Help create community, not just crisis response
People spoke about wanting welcoming spaces to talk and connect. If you are involved in a local group, consider hosting a simple drop-in. Add a low-pressure activity. Invite advice services occasionally. Use spaces people already trust.
6. Use your voice locally
You do not need to be an expert to ask questions.
Share consultations. Raise concerns about transport or digital access. Speak about poverty in ways that avoid blame. Emphasise complexity and structural factors.
7. Notice early signs and respond with care
Long-term financial stress affects both body and behaviour. Early signs may be subtle. Someone may seem more tired, anxious or withdrawn. They may struggle with paperwork or miss appointments. These are not always signs of disinterest. They can be signs of pressure.
A calm conversation, practical help or gentle signposting can interrupt a slide into crisis. Removing shame and offering steady support can be as important as financial assistance.
Moving forward
The report calls for peer support networks, community hubs and improved access to information. Foodbanks are already acting as informal hubs where people can talk and be heard. The challenge is strengthening this without shifting responsibility away from statutory systems.
Across the morning, one message returned repeatedly. Do not assume. Ask why. Check whether someone can actually reach the service you are recommending. Make information clear. Reduce friction where possible.
Poverty in Dudley is complex and persistent. The response must be equally coordinated and sustained. What this event demonstrated is that there is shared will across voluntary organisations, public health, council teams and regional partners.
The next step is steady collaboration. Turning insight into practical change.