Citizens Advice Sandwell & Walsall were awarded a grant from the Enhancing Community Support from the British Gas energy trust in October 2021. The grant will fund the operating costs of a mobile advice unit called CASPER (Citizens Advice Supporting People’s Economic Recovery) ensuring money and energy advice services can be delivered in the heart […]
Coventry Citizens Advice makes changes to its advice model in anticipation of an increase in demand for independent advice services Coventry Citizens Advice (CCA) has changed the way that people can access its advice services, in anticipation of a predicted increase in demand, by transitioning to a ‘telephone first’ model. This was trialed in March […]
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